**Last Updated: December 6th 2023**
Thank you for shopping with Gauvin Auto. We strive to provide you with a satisfying shopping experience, and your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
You have [15] days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying your shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at (506) 727-6450
If you would like to exchange an item for a different one, please return the original item per the above instructions and place a new order for the item you would like.
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.
Certain types of items cannot be returned, such as perishable goods, personalized items, and gift cards.
We reserve the right to modify this return policy at any time. Any changes will be posted on this page.
